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File-opening guide

How to open a Romexis Viewer disc on a Mac

Planmeca provides Romexis Viewer for Mac as well as Windows; use the Mac application supplied with your export, or open the complete DICOM folder in a Mac-compatible viewer. A Windows .exe on the disc is not the scan and will not run directly in macOS.

By the Ossidex team · How we write and check these pages · Updated

Download on the App StoreFree to download · iPhone & iPad · iOS 17+

Separate the launcher from the scan

What you haveWhat it means
Romexis Viewer applicationThe viewing program. Launcher names vary with the Romexis version and export. A Windows launcher is not a Mac application.
DICOMDIR and neighboring image foldersThe index and its referenced images. Keep their folder arrangement intact.
One large DICOM file or many slice filesRomexis can export a multi-frame volume or single-frame slices. File count alone does not distinguish a complete scan from an incomplete one.

How to open the images

  1. Copy the entire disc. Use a computer with a disc drive to copy all folders. If your Mac cannot read optical discs, ask the clinic for the same export in a ZIP.
  2. Choose the Mac route. Use the Mac Romexis Viewer package from Planmeca or the clinic. For the Ossidex browser route, choose Open folder and select the exported DICOM folder.
  3. Import the folder on iPhone or iPad. In Ossidex, tap +, then Folder. Select the copied folder containing the images, not just the launcher or index. If you received a ZIP, choose Files / ZIP instead. These are the English app labels.
  4. Check the imported examination. Open the study, select the intended series and scroll through its images. Compare the examination date and series with the clinic’s export. An image appearing on screen is not proof that every series arrived.

What to check if it still does not open

If only the Windows launcher was sent, request the image export too. If a Mac launcher fails, record its version and macOS version for Planmeca or the clinic; that failure does not prove the DICOM images are damaged. Do not rename the launcher to .dcm.

For an export containing only a panoramic image, ask specifically for the reconstructed 3D DICOM volume. Romexis annotations and implant plans do not become editable Ossidex objects through an image export.

Viewer options and format limits

On a Mac, open the browser viewer and choose Open folder for the complete DICOM folder or Open files for a ZIP. Browser format and memory limits differ from the iPhone/iPad app; a successful import does not establish that the examination is complete.

See the matching format or export guide and tested samples and compatibility limits. Ossidex is a viewer and planning aid, not a diagnostic device.

Frequently asked questions

Is Romexis Viewer Windows-only?

No. Planmeca publishes a Mac version too. An individual clinic package may still contain only a Windows launcher.

Can I use the same disc on iPad?

Transfer its complete DICOM folder or ZIP to Files, then import it in Ossidex. The desktop Romexis Viewer application itself does not run on iPad.

Sources

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