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FAQ
How do I import DICOM files?
Open Ossidex → tap "+" → choose source: Files app, iCloud, Google Drive, or AirDrop. Ossidex supports .dcm files, ZIP archives, and DICOM CD folder structures.
My scan won't open.
Make sure the file is in DICOM format (.dcm). Ossidex supports all standard transfer syntaxes. If the issue persists, contact us with the error message.
How do I restore my subscription?
Open Ossidex → Settings → Restore Purchases. Your subscription will be restored automatically.
Is my patient data safe?
Yes. All DICOM processing happens locally on your device. No medical data is uploaded to any server.
Does Ossidex support dental scans?
Yes. Ossidex supports dental CBCT (CT), panoramic X-rays (PX), periapical images (IO), and cephalometric X-rays (DX) with appropriate measurement tools.
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